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Fire & Water - Cleanup & Restoration

Claims Information Center: The Tool That Works for You

2/2/2022 (Permalink)

Truck from a restoration company As a leading name in the disaster restoration industry, SERVPRO understands very well the insurance claim process and its implications.

The Claims Information Center Is A Useful Tool For You.

The Claims Information Center is available to any insurance agent in the  Westchase, FL, area through the SERVPRO Management Dashboard. This system makes the insurance claim process more accessible by allowing agents to perform initial research and all follow up tracking in one convenient platform.

1. Research

The CIC is a compilation of claims data collected through the years in the corporate ReportER database. From the Managed Dashboard, agents can research claims by type of loss and location. The location can be sorted by region, county and state. Beyond the kind of claim and the location, agents can search by cause of loss. Additionally, they can research response times and even compare the restoration service to national performance statistics.

2. Tracking

As a leading name in the disaster restoration industry, SERVPRO understands the insurance claim process as well as the importance of tracking a claim from project start to completion. Therefore, the Managed Dashboard was designed to help agents follow every step of their claim’s life by providing an easy to read dashboard and tracking software with routine updates.

3. Troubleshooting

The dashboard allows agents to make changes to a claim and resolve any issues without having to revisit sites or call contractors. There is no need to grow frustrated trying to troubleshoot communication issues because it can all be handled from inside the CIC system, saving you time and hassle.

The insurance claim process is difficult enough with trying to communicate with devastated clients and making sure that every document is completed accurately. There is no need for the process to be inundated with unsubstantiated research or constant deliberations with contractors. As an agent, you should streamline your work process and find a tool that works for you. The Claims Information Center can be that tool, providing thorough research and tracking tools at your fingertips. Don’t let one more hour be wasted in the claims process. Find the process that works for you.

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